Request deletion in the app
Sign in and open Profile → Safety & privacy → Delete account. Confirm the request. This is the fastest route because it securely identifies your account.
Request deletion without the app
If you cannot access PulseMatch, email the address below from the email associated with your account. Use the subject “PulseMatch account deletion” and include your PulseMatch username. Do not include your password or payment PIN.
What is deleted
After identity and security checks, PulseMatch deletes or anonymizes the account and associated profile, media, matches, messages and other personal data, subject to technical processing time.
Information we may retain
Limited information may be retained when required for financial records, legal obligations, dispute handling, chargebacks, safety enforcement or fraud prevention. Retained information is restricted to those purposes.
Subscriptions
Deleting a PulseMatch account does not automatically cancel a Google Play subscription. Cancel active subscriptions in Google Play before deletion to prevent future renewal.